Airtel 3G

Voice logging or recording is the process of recording audio in a business situation. In a Call Center / BPO terms it is known as “agent monitoring” or “call logging”Voice logger is a digital multi-channel voice logging, call monitoring and call recording equipment.

Why to use Voice Logger?

Voice Logger allows businesses to keep records, improve customer service quality, increase security, decrease errors, policy compliance, government regulations, connection resolution, process evaluation, data mining and training.

*asttecs Voice Logger Product Bundles:

• *ast VL 10 – 10 concurrent calls
• *ast VL 30 – 30 concurrent calls
• *ast VL 60 – 60 concurrent calls

Voice Logger Technical Specifications

Interfaces:

• Network interface: 2X Ethernet 10/100 base-rj-45
• ISDN: PRI interface (optional)
• Mobile: 4GSM (optional) 1 antenna/4 channels

Protocols:

• VoIP: SIP (RFC 2833), IAX 2
• ISDN: PRI DSS 1 (Q931, National variant) T1/E1, CRC4, NCRC4, TE/NT
• Mobile: GSM 850/1800/1900 MHZ channels.

Codecs: G729, G711alaw, GSM, G729

PRI Card: T1 / E1 port with optimum PCI interface.

Dimensions: 4U form factor.Autosense compatibility with 5 V and 3.3 V PCI busses.

Power: 800 MA peak, operational 300 mA max at +3.3 V 4U – 100-240 VAC, 200 W

Size: 4U: 483x177x450 mm

Mounting: 19″ Rack

Temperature Range: 0-50°C

Voice Logger Highlights:

• 100% automatic call recording on both agent and trunk side.
• Multiple-format recording.
• Single unified resource to search and to listen voice logs.
• Search based on destination, source, time, date and duration of the file.
• Download recorded conversions remotely via a web browser.
• Strong security features to curb unauthorized access.
• Interoperable with existing PBX.
• Report generation tools.

Gajendrakumar M

9342427054 /9980952323

080-42274661

• ast c5 – Up to 5 agents, asterisk installed, 4U chasis.
• ast c30 – Up to 30 agents, asterisk installed, 4U chasis.
• ast c60 – Up to 60 agents, asterisk installed, 4U chasis.

Add on features:

• Vicidial – is a call center solution for both inbound & Outbound call center solution
• GSM integration
• PRI integration
• V Logger – Voice logger, a digital multi-channel voice logging, call monitoring and recording software.
• CRM – a Customer relationship management software
• A2Billing – is a prepaid calling card platform.

 Call Center Dialer Technical Specifications

Interfaces:

• Network interface: 2X Ethernet 10/100 base-RJ-45
• ISDN: PRI interface (optional)
• Mobile: 4GSM (optional) 1 antenna/4 channels, 1 SIM/channel

Protocols:

• VoIP: SIP, H.323, MGCP, SCCP, IAX2
• ISDN: PRI DSS 1 (Q931, National variant)
• Mobile: GSM 850/1800/1900 MHZ channels.

Codecs:

ADPCM, G.711(A-Law & u-Law) G.722, G.723.1 (pass through),G.726, G.729(through purchase of a commercial license), GSM,iLBC, Linear,LPC-10 Speex

PRI Card:T1 / E1 port with optimum PCI interface.

Dimensions:4U form factor chasis.

Size:4U: 483x177x450 mm

Mounting:19″ Rack

Power:800 MA peak, operational 300 mA max at +3.3 V ;4U – 100-240 VAC, 200 W

Temperature Range:0-50°C

Call Center Dialer Highlights

• Automatic Call Distribution (ACD)
• Interactive Voice Response (IVR)
• Voice Logger
• Voice Blasting
• Hosted Dialer Solution
• CRM Integration
• SMS Integration
• Live/Current agent monitoring
• Report and Campaign statistics
• Voice mail to email

Gajendrakumar M

9342427054 /9980952323

080-42274661

Tata Photon Plus Postpaid Plans

Now get a Tata Photon Plus Postpaid connection at Rs.1499/-

Get Cashback of Rs.1500/- on select plans

Plans with Cashback

.

Data Based Tariff  Plans

Device Bundled Offers

Terms and Conditions

• Service tax at applicable rates and any other applicable government levies will be charged extra.
• The Bill Value Discounts are applicable only for first 18 months from the date of activation

Toll Free Customer Care number 1800-266-121 exclusively for our Tata Photon Plus customers.

Call for Free Home Delivery

Gajendrakumar M

9342427054 / 9980952323 /080-42274661

Now get a Tata Photon Plus Prepaid connection at Rs.1499/- (Incl. SUK) + Rs.300/- First Recharge.

Enjoy special benefits on nominal First Recharge!

Recharges to suit your needs

 Unlimited Recharge Vouchers

Terms and Conditions

• The Bundled Usage will be available at a speed of up to 3.1 Mbps (Downlink) or 1.8(Uplink)
• * Beyond the Bundled Usage, Unlimited Usage will be available at speeds up to 155 Kbps

Toll Free Customer Care number 1800-266-121 exclusively for our Tata Photon Plus customers.

Call Free Home Delivery

Gajendrakumar M

9342427054 / 9980952323

080-42274661

Tata Photon Plus Advantage :

Superior In-building Coverage

• Tata Photon Plus operates at a frequency of 800 MHz to give you superior indoor connectivity.

Free all-India Roaming

• You can enjoy free roaming across more than 100 cities in India wherever Tata Photon Plus is available
• Automatic switch over to speeds up to 153.6 Kbps (Tata Photon Whiz Speeds) in non-Tata Photon Plus regions.

Enhanced Signal reception on the move

• The ‘Receive Diversity’ with dual antennae in the device aids in stronger signal reception.

Dedicated Spectrum for data Services

• Dedicated data spectrum ensures that any voice usage does not impact your internet experience.

Call For Free Home Delivery

Gajendrakumar M

9342427054 /9980952323

080-42274661

We strive to enable Asterisk,the world’s telephony engine, power your business and aims to be a keystone in the astearisk ecosystem. Through co-operation & collective contribution, we aim to develop & popularise Asterisk, with the ultimate aim to provide affordable communications solutions

Our Technical support team are trained professionals on all types of Asterisk applications, with troubleshooting experience ranging from basic dialplan construction to real-time configuration management.

We believe in a Quality and efficiency driven services.

We have 24/7 customer care support, striving to make the customers experience fruitful with us.

We have different types of SLA’s , in order to serve our clients with a better quality, Like :

• PLATINUM SLA
• GOLD SLA
• PREMIUM SLA

Our Technical support team are trained professionals on all types of Asterisk applications, with troubleshooting experience ranging from basic dialplan construction to real-time configuration management. 24 x 7 – Asterisk Support for your Asterisk installation – Pure Asterisk, EasyVoxBox, TrixBox, ViciDial, astercc, a2billiing. Our expert team will solve your problems with a professional, analytic approach.

Gajendrakumar M

9342427054 /9980952323

080-42274661

• ast e25 – IP PBX for up to 25 subscribers, asterisk installed.
• ast e100 – IP PBX for up to 100 subscribers, asterisk installed.
• ast e200 – IP PBX for up to 200 subscribers, asterisk installed.
• ast e300 – IP PBX for up to 300 subscribers, asterisk installed.

Add on features:

• GSM integration
• PRI integration
• V Logger – Voice logger, a digital multi-channel voice logging, call monitoring and recording software.
• CRM – a Customer relationship management software
• Receptionist console – The Receptionist Console provides a user interface for receptionists to take and direct call

Specifications

Interfaces:

• Network interface: 2X Ethernet 10/100 base-RJ-45
• ISDN: PRI interface (optional)
• Mobile: 4GSM (optional)o 1 antenna/4 channels, o 1 SIM/channel

Protocols:

• VoIP: SIP, H.323, MGCP, SCCP, IAX 2
• ISDN: PRI DSS 1 (Q931, National variant)
• Mobile: GSM 850/1800/1900 MHZ channels.

Codecs: ADPCM, G.711(A-& u-Law, G.722, G.723.1 (pass through),G.726, G.729(through purchase of a commercial license), GSM,iLBC, Linear,LPC-10 Speex

PRI Card: T1 / E1 port with optimum PCI interface.

Dimensions: 4U form factor chasis.

Power: 800 MA peak, operational 300 mA max at +3.3 V ;4U – 100-240 VAC, 200 W

Size: 4U: 483x177x450 mm

Mounting: 19″ Rack

Temperature Range: 0-50°C

*astTECS IP PBX Highlights

• Open Source Asterisk IP PBX
• Interactive Voice Response (IVR)
• Built-in call recording
• Voice Mail to E-mail
• Conference Bridging
• Distributed office set up
• Centralized Administration
• Call Detail Report
• Web based receptionist console
• GSM Integration
• Parallel Ringing
• Voice Logger

Gajendrakumar M

9342427054 / 9980952323 /080-42274661

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Internet Leased Line offers a high performance, carrier grade, dedicated connection, which gives you an individual, permanently assigned, uncontested connection or ‘port’ on Internet backbone network. It’s an ideal solution for businesses that are outgrowing their dial-up and need a dedicated connection for 24-hours-a-day access. Our state-of–the-art solutions deliver reliable and cost-effective communications that are fully supported and secure. And because the service is designed exactly to your needs, you only pay for what you need – helping to control costs.

Internet Leased Line an internet service offers a premium range of services which equips your Enterprise with dedicated and high performance IP connectivity for running your mission critical applications over the internet.

Internet Leased Line ensures that you are equipped with the speed to stay ahead, even when you are competing against the fastest in the business.

 Internet Leased Line Product Range

 Further to customize the internet speeds for your enterprise,

1.  Standard ILL
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Gajendrakumar M

9342427054 / 9980952323 /080-42274661

Availability – Tata Photon Plus network coverage

Call For Free Home Delivery

Gajendrakumar M

9342427054 /9980952323

080-42274661